Help

Support

If you need help with Cryptring, contact us and include as much detail as possible.

Contact Email

Email us at support@cryptring.com.

Helpful Details to Include

  • Your device model and OS version.
  • The Cryptring app version.
  • A short description of the issue.
  • Steps to reproduce the problem.
  • Screenshots if available.

Common Topics

  • Push notifications not arriving.
  • Alert creation or trigger issues.
  • Wallet watch setup questions.
  • Account access or sync problems.

Response Time

We typically respond within 24 to 48 hours on business days.